- Frequently Asked Questions
- Having trouble registering?
- How do I buy tickets?
- Can I play if I live abroad?
- Charity donations?
- Is your payment system secure?
- Difficulty making a payment?
- How do I win?
- More than one winner?
- How will I know if I’ve won?
- When will I know if I've won?
- What are 'Odds to Win'?
- Who decides the winner?
- Why should I join?
- Do you use my information?
- If I forget my Password?
- Employment opportunities?
- Can I enter eurocadabra competitions on my iPad?
- How long do 'Special Offers' last?
Frequently Asked Questions
Have a look through these answers, you will hopefully find the one you're looking for, if not, email us and we'll be pleased to help!
Having trouble registering?
we apologise for any inconvenience caused to you, please contact us at support@eurocadabra.com
and one of our representatives will endeavor to reply as quickly as
possible.
How do I buy tickets?
you have to be registered and be signed in, select and play your chosen 'Spot the Ball' competition, simply decide how many
tickets you wish to purchase and click the ‘play now’
button, play the game and any other game you wish to enter, when you have finished playing simply go to your 'shopping basket' and 'check out'
you will then be given three options on how to pay, credit or debit card, voucher or credits.
you may be prompted to sign in, or register before you play... follow the instructions and you will be returned to the page you are on after completing sign in, and or register and sign in.
all practice games may be played without the need to register or sign in.
you will then be given three options on how to pay, credit or debit card, voucher or credits.
you may be prompted to sign in, or register before you play... follow the instructions and you will be returned to the page you are on after completing sign in, and or register and sign in.
all practice games may be played without the need to register or sign in.
Can I play if I live abroad?
yes, you may enter any of eurocadabra's
competitions if you live in a country where 'skill based competitions'
are legal, however we have blocked certain countries from playing competitions.
please see below for a list of blocked countries.
if you are resident in any of the countries listed you will not be eligible to enter competitions on the eurocadabra.com website... and even if you are registered in an unblocked country you will be unable to enter competitions whilst visiting a blocked country.
Terms & Conditions apply.
Blocked Countries:-
1. United States of America- 2. China- 3. Hong Kong- 4. Cyprus- 5. Greece- 6. The Netherlands-
7. Portugal- 8. New Zealand- 9. The Bahamas- 10. South Korea- 11. Indonesia- 12. Saudi Arabia
13. Pakistan- 14. Iran- 15. Afghanistan- 16. Turkey- 17. Thailand-18. Libya- 19. Sudan-20. Nigeria- 21. Algeria- 22. Japan- 23. Taiwan- 24. Dubai- 25. Vietnam- 26. Bahrain- 27. Brunei
28. Jordan- 29. U.A.E.- 30. Spain
please see below for a list of blocked countries.
if you are resident in any of the countries listed you will not be eligible to enter competitions on the eurocadabra.com website... and even if you are registered in an unblocked country you will be unable to enter competitions whilst visiting a blocked country.
Terms & Conditions apply.
Blocked Countries:-
1. United States of America- 2. China- 3. Hong Kong- 4. Cyprus- 5. Greece- 6. The Netherlands-
7. Portugal- 8. New Zealand- 9. The Bahamas- 10. South Korea- 11. Indonesia- 12. Saudi Arabia
13. Pakistan- 14. Iran- 15. Afghanistan- 16. Turkey- 17. Thailand-18. Libya- 19. Sudan-20. Nigeria- 21. Algeria- 22. Japan- 23. Taiwan- 24. Dubai- 25. Vietnam- 26. Bahrain- 27. Brunei
28. Jordan- 29. U.A.E.- 30. Spain
Charity donations?
you may ask, 'how much money will charities get from competitions?'.
the forecast receipts for each charity are discussed on a 'private and confidential' basis.
if at the end of a competition the charity concerned agrees, we will publicise the amount of each donation on the eurocadabra website.
the forecast receipts for each charity are discussed on a 'private and confidential' basis.
if at the end of a competition the charity concerned agrees, we will publicise the amount of each donation on the eurocadabra website.
Is your payment system secure?
all payments to eurocadabra
are handled through Realex and First Data Corporation, highly reputable companies who completely
guarantee any online payments made by you.
Difficulty making a payment?
if you are having difficulty in making a payment, please contact us at support@eurocadabra.com and a representative will contact you as soon as possible.
How do I win?
the
winner is the player whose co-ordinates match the pixel in the centre
of the ball in any of the competition 'Spot the Ball' sports photographs, or the closest
to it.
More than one winner?
in
the unlikely event of more than one winner, you may be asked to take
part in a Play Off Competition and the winner of that competition will
win the prize.
alternatively, the cash option for the prize may be shared equally with all winners.
please see our Terms and Conditions for details
alternatively, the cash option for the prize may be shared equally with all winners.
please see our Terms and Conditions for details
How will I know if I’ve won?
the winner of each competition will be contacted by telephone or email after the competition has been officially closed.
When will I know if I've won?
all
of our competitions are 'Ticket Limited'. this means that there are
only a specific number of tickets which can be purchased and when all of these tickets have been sold, the winner will be declared.
when a competition does not have a limited amount of tickets for sale, there could easily be double the amount of people entered, or more. diminishing the opportunity to be a successful entrant.
when a competition does not have a limited amount of tickets for sale, there could easily be double the amount of people entered, or more. diminishing the opportunity to be a successful entrant.
What are 'Odds to Win'?
as
all our games are skill based, currently 'spot the ball', and not based on chance as it is with
lotteries or raffles, the normal comparison on odds to win lotteries
etc. does not apply, however the following interesting odds are for two
of the most popular 'gambling based' games in the UK and Europe-
The National Lottery -
Six matching numbers (Jackpot) 1 in 14,000,000
Five matching numbers + 1 Bonus Ball 1 in 2,300,000
Five matching numbers 1 in 55,000
Four matching numbers 1 in 1,000
Three matching numbers 1 in 57
Information from www.murderousmaths.co.uk
The Euro Millions -
Five numbers + 2 Lucky Stars 1 in 116,531,800
Five numbers + 1 Lucky Star 1 in 6,473,989
Five numbers 1 in 3,236,995
If you win the above prize you can expect the following-
Lowest Prize - £17,842.00
Highest Prize - £61,038.00
Four numbers 1 in 28,774
If you win the above prize you can expect the following-
Lowest Prize - £ 74.70
Highest Prize - £ 194.80
Information from www.euro-millions.com
At the moment the amount of tickets available in any one of our Competitions is -
'Highest' - '100,000 TICKETS' - and 'Lowest' - '35,000 TICKETS'!
Who decides the winner?
the
winning position in our 'Spot the Ball' competitions is the pixel at
the dead centre of the ball, and the location of the ball has been
chosen prior to the opening of the competition by a panel of independent
experts.
this position being immediately encrypted and stored securely on our database.
the results of each game players attempts will then be computed against the database of co-ordinates to calculate which of the players either hits or is closest to the encrypted objective and therefore is the winner of the game
Terms & Conditions apply. this position being immediately encrypted and stored securely on our database.
the results of each game players attempts will then be computed against the database of co-ordinates to calculate which of the players either hits or is closest to the encrypted objective and therefore is the winner of the game
Why should I join?
wiith
as many as 9 competitions running continually at any one time, joining eurocadabra
ensures that you are kept up-to-date with all of our most recent prizes
and promotions. there is also the opportunity to enter one of our
Charity Competitions where the named Charities benefit greatly from the
proceeds of these competitions.
extra plays and 'bonus free credits' also give more opportunity to win one of our 'Spot the Ball' competitions.
extra plays and 'bonus free credits' also give more opportunity to win one of our 'Spot the Ball' competitions.
Do you use my information?
we
will not share any of your confidential information with any third
parties.
from time to time we will email you with the latest news, promotions and competitions from eurocadabra and we will only telephone you if you are a winner.
please see our Terms and Conditions.
from time to time we will email you with the latest news, promotions and competitions from eurocadabra and we will only telephone you if you are a winner.
please see our Terms and Conditions.
If I forget my Password?
this
can happen to anyone, just simply send us a message via our 'Contact'
page or email us directly to support@eurocadabra.com from the email address
you Registered with.
if you are emailing from a different email address than the one noted in your Account Details, please ensure that you include a note of the email address stated in your Account Details.
a company representative will contact you as soon as possible.
we cannot view your password, however we can overwrite it and send you a new password which you can then change in 'edit profile'.
if you are emailing from a different email address than the one noted in your Account Details, please ensure that you include a note of the email address stated in your Account Details.
a company representative will contact you as soon as possible.
we cannot view your password, however we can overwrite it and send you a new password which you can then change in 'edit profile'.
Employment opportunities?
there are opportunities to become a Ticket Affiliate with eurocadabra limited. Please 'click' on the 'Work with us' option situated on the navigation bar at the top of the page.
zny other employment opportunities will be advertised in News & Press.
zny other employment opportunities will be advertised in News & Press.
Can I enter eurocadabra competitions on my iPad?
yes....you can!! please see instructions in our 'How to play' section on the navigation bar above.
instructions also feature on your iPad before you play the game.
instructions also feature on your iPad before you play the game.
How long do 'Special Offers' last?
unless otherwise stated, eurocadabra.com 'Special Offers' are available for the calendar month in which the offer is published.
for example, if there is a 'Special Offer' stated in our March Newsletter, this offer will be available for the month of March and so on.
any eurocadabra.com offers published by other entities, such as other companies or in the media, the company issuing these offers will indicate dates of availability.
for example, if there is a 'Special Offer' stated in our March Newsletter, this offer will be available for the month of March and so on.
any eurocadabra.com offers published by other entities, such as other companies or in the media, the company issuing these offers will indicate dates of availability.
